Genuine Healthcare, PLLC, was established to be more than just a brick and mortar operation.
It was designed to engage in cutting-edge technology, science and holistic based psychiatric medicine and interventions. We had in mind to be a comprehensive one-stop mental health entity that was targeted to provide the latest technology, science and holism, and to bring this to the mental health and wellness population that it would service.
Meet Our Staff!
Genuine Healthcare would not be Genuine Healthcare without the support and dedication of our staff. Providing genuine, compassionate, and holistic care is foremost to mental health and wellness. Each one of our staff members exemplifies the special characteristic of genuineness that you expect in your care keeping.
Psychiatric and Family Medicine ARNP
Our provider, Harvey Hall ARNP, trained in healthcare for over 30 years (working as an Army Medic in the 1980s; also worked in the following: Independent Medic, Emergency Medical Technician, trained as a Physician Assistant, supervised two Emergency Departments, included the Army’s busiest Emergency Department, Behavioral Case Manager for those with PTSD and depression, Interventional Pain Management Practitioner, Veteran Compensation and Pension Examiner for VA Contractor, and extensive work as a solo provider in inpatient psychiatry for seriously mentally ill patients) is committed to excellence in psychiatric care, and this is evidenced by the time spent in both the first appointment, as well as subsequent appointments, along with offering a broad array of services. He is committed to taking care of those whom he shares stewardship with, and values each patient in their individual journey towards being their best self.
Chief of Operations and Plans
Elda is a 26-year military veteran responsible for the operations, current and future plans for Genuine Healthcare. She is looking forward to adding various therapies as our practice grows. She is a registered Body Mind Bridge Hypnotherapist; “I am humbled and honored to share the reverent self-healing journey with others.” Elda enjoys painting and the company of her family which include their kitten, Bobo.
Administrative Assistant, Marketing Project Manager
Isla is a recent graduate of Saint Martin’s University, where she earned her degree in business administration. Since graduating, she has chosen to remain local, focusing her energy on helping patients navigate the scheduling process and encouraging them to prioritize their mental health. She loves welcoming new patients to our practice and making established patients feel informed and well supported. Outside of work, Isla enjoys playing the guitar and ukulele, as well as going on walks with her Basset Hound, Cayenne.
Emily has been working as a nurse for eight years and has a passion for quality patient care. Her expertise, compassionate care, and cheerful spirit provides wholeness to the Genuine Healthcare team and environment. The time and attention she gives to both patients and staff is uplifting and healing. When not at work, she likes to be outdoors, travel, and spend time with her husband and two dogs, Zoey and Mila.
Marie comes to Genuine Healthcare with over 10 years of experience in the medical billing field. She enjoys working as a team to provide great patient care. Marie not only serves as our billing manager but also provides great care and attention to both our in office and tele-psych clients. She educates clients needing assistance in navigating tele-health and assists in patient care with our Spravato and TMS clients to ensure their needs are met and any issues or concerns are addressed. She enjoys cooking, the outdoors, and spending time with family and her three dogs.
Administrator and Compliance Manager
Berajah is our “fix-it” person who you may see wearing a variety of figurative hats with Genuine Healthcare. He implements and maintains our various systems around the office, so if you’re having an issue with your patient portal, patiently navigating our automated voice attendant, or taking a peek at your requested records, he’s probably had a hand in it. Berajah also ensures that Genuine Healthcare stays in compliance with policies, regulations, and requirements as his foremost responsibility to providing mental health and wellness care.
Facilities and Building Manager
Ornan ensures the security and orderly maintenance of Genuine Healthcare grounds, offices, and property. He was greatly instrumental in the renovations made to our facility. When you come in to the Genuine Healthcare building and feel that inviting and welcoming warmth, he is the person to thank for it.
Eevee comes to Genuine Healthcare as a therapy dog in training. She is a Samoyed and is identified as a hypoallergenic breed. Eevee likes keeping our staff company in the office, barking for attention, long walks in the rain, reindeer, cats, and raw hide sticks (the stinkier, the better).
Ask about a Transportation Token (assisting our patients in getting to their sessions is paramount in achieving the best results, and this can help; ask staff about this program)
Also, coming soon the long-awaited Obsessive Compulsive Disorder (OCD) FDA Treatment dTMS protocol (Summer 2020).